Vellcart.com is a online shopping store. Customers who can buy products through Vellcart. It is in the best interest of our Platform that everyone who is a part of it should always be conscious that Vellcart.in is just a medium for the buyer and the seller to connect. The website would not be held accountable for any sort of transactions that take place via it.

When you order a product using our Platform, it is a request to us to buy that product from the seller. When you order a product, customer can check the status of the order on my orders.

If the customer wants to return the product while you got because of its damaged condition or not expected quality, It must be done before deadline. Firstly customer should mail to customer support attached with photo of damaged product. If the mail is accepted what you sent to the company, the company will give you address, customer should deliver the product designated address to use with their own expense. Once the company receives the product, you will be paid back the money.

Customer must not return used products after product delivered, The company will thoroughly check whether product used or not. To make sure your product is taken back by the company, return the product in the condition which was given to you, which includes the covering of the manufacturer, price tag, warranty card, user manual, and all the other accessories. It should be noted that the company will not take back the product if any damage has happened to it while it was in your possession.

Our service is only provided to people who are 18 years old and above. Minors could definitely access our facilities under the supervision of parents or guardians.

The prices of all the products are listed in selected currency. The price may only include the product price and other charges like the shipping charge maybe displayed differently. Sometimes all the chargers would be shown together. It depends upon the seller. You will be notified about the nature of the charge displayed. The products in display will only show the most recent price of the product. It is to be noted that the price of the product when you first saw it or added it to the shopping cart may differ when you are ready to purchase because the seller has the authority to change the price as per his/ her wishes. But you will definitely be notified about it. Putting an item in your cart doesn’t let you buy the product at that particular price if the price of the product had increased. A product’s price may decrease after you have done your shopping but that is an inevitable event and you can do nothing about it.

There will be discounts available depending on certain seasons and festivals. It is the seller and the company who decide when the discounts should be given.

There are several options to pay for the products like using credit card, debit card, internet banking.

If you break any of these conditions and our company decides to waive it off, it does not mean the company would not take necessary actions against you the next time you breach a condition

Our company is not liable to a situation where there is a delay or failure in product delivery or product exchange due to reasons that are beyond the capacity of human control. Necessary actions will be taken in such a manner you would not have to face any financial loss.

Since we are providing a virtual electronic space for buying and selling products, it is mandatory that you provide us with your phone number and e-mail address for placing orders. Our website will communicate with you regarding necessary matters via these means, as a mail, SMS or phone call.

Our Platfrom would not take the responsibility if a vendor has to face with a sale that is non- profitable or loss for her/him. This includes wasted expenditure, loss of contract, revenue or profit. The seller must have the intuition to predict his success in a scenario like online marketing

The Platform would not be responsible for any sort of fraud actions by the sellers that would end up in a meaningless transaction. Thus it is to be always remembered that you are taking risk at your own sake and we would encourage you to use your rationality to understand such fraud attempts. We also disclaim the authenticity of warranties regarding a product by the seller based on its quality, durability and safety. We do put our maximum effort to display products that are trustworthy, but that does not make the company liable to any deceptive schemes

To have a clear understanding of how the Platform works, it is thoroughly advised to visit our Privacy Policy. The personal details given will be treated in a classified manner in accordance with the privacy policies and rules of the Platform. If you have any disapproval about the way in which your information is treated after understanding our policies, it is advised not to use our services.

The Platform should not be used in means that cause disruption or damage to it. The account owner, not the website, will be responsible for the content posted through electronic means. Thus a proper conduct from your side is expected and appreciated. Contents which cause irritation and anxiety, and which propagate ideas regarding racism, sexism, pornography and hurts ideologies based on religion and ethnicity should strictly be avoided in the Platform. Users should also be extremely cautious about not infecting the website with malicious bugs, virus and spams. Necessary actions will be taken against those violating these rules. If it comes to the notice of anyone that someone is violating these rules, it could be reported using the contact information from Contacts.

Make sure you have provided us the correct information about yourself, and under any circumstances if you doubt the accuracy of the details you have given, make the correction immediately by redirecting to Your Account. The owner of the account will be held liable to any unfortunate events that occur through the account, to the products or to the integrity of the website. Therefore it is the sole duty of the account holder to safeguard the account, by preserving its secretive nature by keeping confidentiality about sensitive information like password and user ID. Unauthorized access should be prevented at any cost and it should be immediately informed if you feel that there is a breach in the security of your account. Vell Cart.com has the authority to deny access to the account, edit or remove anything that violates the policies of the webpage, even delete the account if necessary without informing.