TERMS AND CONDITIONS FOR CUSTOMERS
It is in the best interest of our Platform that everyone who is a part of it should always be conscious that Vell Cart.com is just a medium for the buyer and the seller to connect. The website would not be held accountable for any sort of transactions that take place via it.
Make sure you have provided us the correct information about yourself, and under any circumstances if you doubt the accuracy of the details you have given, make the correction immediately by redirecting to Your Account. The owner of the account will be held liable to any unfortunate events that occur through the account, to the products or to the integrity of the website. Therefore it is the sole duty of the account holder to safeguard the account, by preserving its secretive nature by keeping confidentiality about sensitive information like password and user ID. Unauthorized access should be prevented at any cost and it should be immediately informed if you feel that there is a breach in the security of your account. Vell Cart.com has the authority to deny access to the account, edit or remove anything that violates the policies of the webpage, even delete the account if necessary without informing.
The Platform should not be used in means that cause disruption or damage to it. The account owner, not the website, will be responsible for the content posted through electronic means. Thus a proper conduct from your side is expected and appreciated. Contents which cause irritation and anxiety, and which propagate ideas regarding racism, sexism, pornography and hurts ideologies based on religion and ethnicity should strictly be avoided in the Platform. Users should also be extremely cautious about not infecting the website with malicious bugs, virus and spams. Necessary actions will be taken against those violating these rules. If it comes to the notice of anyone that someone is violating these rules, it could be reported using the contact information from Contacts.
Vell Cart.in and Vell Cart.com are the two trademarks associated with our company. The logos, graphics, scripts and icons which stand as representatives for different functions of the company are our trade dress. Both the trademark and trade dress should not be used to denote products or service that is not a possession of Vell Cart.
To have a clear understanding of how the Platform works, it is thoroughly advised to visit our Privacy Policy. The personal details given will be treated in a classified manner in accordance with the privacy policies and rules of the Platform. If you have any disapproval about the way in which your information is treated after understanding our policies, it is advised not to use our services.
The Platform would not be responsible for any sort of fraud actions by the sellers that would end up in a meaningless transaction. Thus it is to be always remembered that you are taking risk at your own sake and we would encourage you to use your rationality to understand such fraud attempts. We also disclaim the authenticity of warranties regarding a product by the seller based on its quality, durability and safety. We do put our maximum effort to display products that are trustworthy, but that does not make the company liable to any deceptive schemes.
Our Platfrom would not take the responsibility if a vendor has to face with a sale that is non- profitable or loss for her/him. This includes wasted expenditure, loss of contract, revenue or profit. The seller must have the intuition to predict his success in a scenario like online marketing.
Since we are providing a virtual electronic space for buying and selling products, it is mandatory that you provide us with your phone number and e-mail address for placing orders. Our website will communicate with you regarding necessary matters via these means, as a mail, SMS or phone call.
Our company is not liable to a situation where there is a delay or failure in product delivery or product exchange due to reasons that are beyond the capacity of human control. Necessary actions will be taken in such a manner you would not have to face any financial loss.
The employees working in this company, irrespective of what their position in the company is, would not be a part of any fees or penalty that is imposed for breaching the rules and regulations of this company. Thus the employees will be released from any liability, damage or cost made by the vendors.
Ideas and intellectual creativity is the base for any sort of development in any sector. It absolutely belongs to the person who has come up with it. Thus our Platform provides contact information in Contacts if you are of the belief that the Intellectual Property Rights have been infringed.
Our service is only provided to people who are 18 years old and above. Minors could definitely access our facilities under the supervision of parents or guardians.
All content that constitutes the website, like graphics, text, logos, images, audio clips, data and software, belongs to the owner of Vell Cart and hence protected by international copyright laws. No one is permitted to extract data without the consent of the owner.
The accessibility of the website will always be one of our topmost priorities thus we contribute our most sincere efforts for its smooth functioning. Nonetheless, due to the fluctuating temperament of internet, we cannot promise a constant connection with the Platform in a stable manner. In addition, it should be noticed that the website could be temporarily deactivated for maintenance and upgradation.
If you break any of these conditions and our company decides to waive it off, it does not mean the company would not take necessary actions against you the next time you breach a condition.
The website could undergo any kind of change in terms of its contents or policies. You will be subjected to the policies that prevailed during the time of your selling or buying, unless the changes are made because of any new government laws.
The prices of all the products are listed in Pound. The price may only include the product price and other charges like the shipping charge maybe displayed differently. Sometimes all the chargers would be shown together. It depends upon the seller. You will be notified about the nature of the charge displayed. The products in display will only show the most recent price of the product. It is to be noted that the price of the product when you first saw it or added it to the shopping cart may differ when you are ready to purchase because the seller has the authority to change the price as per his/ her wishes. But you will definitely be notified about it. Putting an item in your cart doesn’t let you buy the product at that particular price if the price of the product had increased. A product’s price may decrease after you have done your shopping but that is an inevitable event and you can do nothing about it.
There will be discounts available depending on certain seasons and festivals. It is the seller and the company who decide when the discounts should be given. There are several options to pay for the products like using credit card, debit card, internet banking.
When you order a product using our Platform, it is a request to us to buy that product from the seller. When you order a product, we will send you an e-mail confirming your order and details of your order as well. We will only accept your request to purchase the product after the product has been dispatched. Each product you order will receive an individual e-mail known as “Dispatch Confirmation Mail” which you will receive once the product is dispatched to your destination.
You are able to apply return requests to return a product if you are not satisfied with it, but it must be done in 28 days. But there are some products where are not able to be returned, and that will be informed to you, the customer before the purchase. Products are eligible to be returned if you have received them in a damaged condition, or some of its parts are missing, or it is different from how it was described in the website.
The return guidelines are given below:
1.If the customer wants to return the product while you got because of its damaged condition or not expected quality, It must be done before deadline. Firstly customer should mail to customer support.
2.If the mail is accepted what you sent to the company, the company will give you address, customer should deliver the product designated address to use with their own expense.
The refunds will be put back to your bank account.
Self-Ship is the only option while you got damaged or unsatisfied product. A refund will be given to you according to the refund clauses, once the product is received and the vendor will notify the company with a return receipt. To make sure your product is taken back by the company, return the product in the condition which was given to you, which includes the covering of the manufacturer, price tag, warranty card, user manual, and all the other accessories. It should be noted that the company will not take back the product if any damage has happened to it while it was in your possession. You are able to self-ship the product using any package of your will but it must be able to be tracked. The following documents is mandatory.
If a printer is inaccessible, you can write the return address and the declaration and use the copy or the actual invoice, about the return products. The charges of return shipping will be refunded according to the policies of the company. The products which were initially declared by the company as returnable will only be accepted back by the company.
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Products which are in stock and within return window with the same vendor are qualified for a replacement that is free. It will be shipped once the product which is to be replaced has returned. You can request free replacement if you are approved of the following demands:
It should be noted that a free replacement cannot be made for a product which was returned earlier and replaced by the company. If your product is not qualified for free replacement, you are able to return it to get refund. If your product is "Seller-Fulfilled" and is not qualified for a free replacement, you must contact the vendor for refund. If the product has missing accessories or parts, you should connect to the producer for help. Producer contact information is usually on the packaging of the product or in the paper that is with the product.
19 AFFLIATED MARKETING
Affliated marketing steps given below
1.Every customer they have one referral code. Customer can be sent their referral code via Whatsapp, Facebook, Sms etc
2.If the customer’s friend login used with the referral code, when every order his friend makes the percentage of points will be credited customers account.
3.Once the points will be reached when sufficient order, they can buy products using with points without use their money
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